These applications and services can interfere with other software on your PC. Performing a selective startup also known as a "clean boot" can help you identify problems with conflicting applications. To perform a selective startup, choose one of the following links depending on your version of Windows, then follow the steps in the article:.
Selective startup is used to help identify the offending process, service, or application that conflicts with Excel. If your issue is not resolved after you re-create the profile, continue on to the next item on the list.
Repairing your Office programs can resolve issues with Excel not responding, hanging or freezing by automatically repairing errors in Office files.
For instructions on doing this, see: Repair an Office application. If repairing your Office programs did not resolve your issue, continue on to the next item on the list.
To keep up with new viruses that are created, antivirus software vendors periodically provide updates that you can download from the Internet. For a list of antivirus vendors, see: Consumer security software providers. Check whether your antivirus software is conflicting with Excel:.
If your antivirus software includes integration with Excel you may experience performance issues. In this case, you can disable all Excel integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Excel. Important: Changing your antivirus settings may make your PC vulnerable to viral, fraudulent or malicious attacks. Microsoft does not recommend that you attempt to change your antivirus settings.
Use this workaround at your own risk. You may have to contact your antivirus software vendor to determine how to configure your software to exclude any integration with Excel or to exclude scanning in Excel. If the methods that were mentioned earlier did not resolve your issue, the issue could be either file specific, or environmental. The following section describes how to troubleshoot additional issue that can cause Excel to hang, or crash. Environmental factors are just as important as file contents, and add-ins when you are troubleshooting crashes.
You can help determine the cause of your issue by taking the following actions:. Moving the file locally will help determine whether there is something wrong with the file, or with where the file is saved. Several issues can arise when you save an Excel file over a network or to a web server.
It is a good idea to save the file locally. This should be done in the following scenarios:. For more information about Microsoft software that is running in a virtualized environment, see the following article: Support policy for Microsoft software running in non-Microsoft hardware virtualization software. Excel files can grow fairly large when you start adding lots of formatting and shapes. Make sure that your system has enough RAM to run the application. For system requirements of the Microsoft Office suites, go to the following Microsoft articles:.
System requirements for Office System requirements for Office System requirements for Office System requirements for Excel Office introduced native bit versions of Office products to take advantage of larger processing capacities.
To read more about bit editions of Office, go to the following Microsoft articles:. When you start Excel, it examines the default printer and video drivers that will display your Excel workbooks. Excel is printer-intensive, and it will run slower when Excel files are saved in Page Break Preview view.
Testing a file by using different printers such as the Microsoft XPS Document Writer printer driver, or the VGA video driver will determine whether the problem is with a specific printer or video driver.
If you still have hanging or crashing issues in Excel after you work through the resolution methods that are mentioned here, you should contact Microsoft Support for guided troubleshooting.
You can always ask an expert in the Excel Tech Community or get support in the Answers community. Troubleshooting and support. Excel issues. Excel not responding, hangs, freezes or stops working. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Details required : characters remaining Cancel Submit 1 person found this reply helpful. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback.
Choose where you want to search below Search Search the Community. Search the community and support articles Install, upgrade and activate Microsoft and Office Search Community member. I have the same question Report abuse. Details required :.
Cancel Submit. Reynaldo Ugarte. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
Ugo Lopez Independent Advisor. Please let me know if this helped somehow. Ciao Ugo. Rohn MVP. Free trials work for a month, so that sounds about right. Subscription expired refers to Apparently you still had a installation on the computer when you installed This is a common problem. BUT of course MS never tells you that when you are doing the activation. Then you can activate it. Yes re-installing Windows is the brute force approach to starting fresh.
It should work to allow you to install Are you transferring Office to this new machine?
