KB Articles: KB Warning: This site requires the use of scripts, which your browser does not currently allow. See how to enable scripts. Select Language:. Microsoft has released an update for Microsoft Outlook Bit Edition. This update provides the latest fixes to Microsoft Outlook Bit Edition.
Additionally, this update contains stability and performance improvements. Details Version:. File Name:. If you're looking for the steps to download and install the latest version of Office such as Microsoft , Office , Office , or Office , see Install Office on your PC or Mac. If you're reinstalling Office on a different computer than the one where you originally installed Office, note the following:. For Office subscriptions: You can install Office on all your devices and sign in to Office on five devices at the same time.
However, you may transfer Office , , or to another computer that belongs to you if you experience a hardware failure or you buy a new computer. For more information, see the Microsoft License Terms for your product, or see this blog post, Office now transferable.
You can also find installation steps here:. If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use this easy fix tool to uninstall Office completely. After your uninstall is complete, try reinstalling Office. Tip: The tool may take a few minutes to download and install.
After completing the installation, the Uninstall Office products window will open. After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts. Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool. If Office still won't install, check that your computer meets the system requirements to install Office.
If you're still unable to install Office following the steps in Download and install or reinstall Office try using the offline installer. The Office offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Office installation. For steps to install an offline version of Office, see Use the Office offline installer and select the correct tab for your version of Office.
You can't install Office or Office on computers running Windows Vista or Windows XP as these operating systems don't meet the system requirements for Office. Attempting to install Office on a computer running an unsupported operating system will result in an error.
If you're interested in learning more about the latest version of Windows, see Windows 10 specifications for details. If your computer can't install the full desktop version of Office because your computer doesn't meet the system requirements, you can try using Office Online in your computer's browser. See the supported browser section on the system requirements page. You can't install the desktop PC or Mac versions of Office on your Chromebook, but depending on your Chromebook you may be able to install the Office mobile apps.
See Install Microsoft Office on a Chromebook. When you install Office or Office , all the applications that came with your particular Office product are installed at the same time. Tip: If you discover you need an application that didn't come with your Office product, you have the option to purchase a stand-alone application.
For example, you may decide you need Access or Outlook, but those applications weren't included in your product. You can only install Office on the system drive where your operating system is installed. You may get an error if you try to install the bit version of Office and you currently have the bit version installed or vice versa.
Therefore, if you previously installed the bit version of Office on your PC, but decide you now want the bit version, or vice versa, you'll have to uninstall the bit version you don't want and then reinstall the bit version you do want instead. Use this easy fix to uninstall Office. Follow the steps to open the download according to your browser, and when you're prompted in the Application Install window, select Install , and then I agree for the Microsoft Services Agreement.
From the Uninstall Office products window, select the version of Office you want to uninstall, and then select Next. If you're looking for the steps to install the bit version of Office, see the section, Step 1: Sign in to download Office.
If you're not sure how to decide between bit or bit, see Choose the bit or bit version of Office If you're a student or teacher, and you don't see an option to install Office through your institution, you may be eligible for Office Education, which includes Word, Excel, PowerPoint, and OneNote. All you need to get started is a valid school email address.
For more information, see Get Office for free. See Known issues with Office and Windows You see the following error message after selecting the Install button from office. For solutions to this, see Unsupported operating system error when installing Office. The Install button available after signing in at office.
To install Office on a mobile device see Set up Office apps and email on a mobile device. You're trying to install the desktop version of Office on an unsupported operating system such as Windows XP or Vista. Check the system requirements for Office to see what operating systems are supported.
If Office is taking a long time to install you may be on a slow connection. This occurs because newer versions of Office aren't supported on these versions of Windows.
Check that your computer meets the minimum system requirements to install Office. See System requirements for Office for a list of additional requirements. If you're not sure which operating system you have, see Which Windows operating system am I running?
If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using Office Online in your computer's browser.
If the Install button is grayed out, your Office subscription might have expired. See Renew Office for home. For other solutions, see Install button doesn't install Office. This error can occur if you haven't updated Office to the latest version or you have a standalone app which is already included in the newer Office suite of apps. See Error: Stop, you should wait to install Office If you connect to an Exchange mailbox which reached End of Life on April 11, , you might want to stay on Office until you upgrade from Exchange See the following:.
Error: Stop, you should wait to install Office Exchange end of support roadmap. Office is no longer available for installation with an Office subscription. You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions.
Try these links if you get these errors. Not every error is listed here. If there's a Learn More link on the error message, select that. If there's no link, let us know what error you got and where you were in the install process when you received it. Leave us a comment at the bottom of this page to let us know more about your issue.
Another installation is in progress Stop the print spooler service while installing Office. We're also upgrading some older apps. Error code Error code , , or Error code and Error code or when installing a language pack. Error code , , , or Error code or Error code , , , , or Error code when installing Office with a Speedport router. Error codes , , or Error code 0xCC Error 0x8a when you try to activate Office for Mac Error code 0x Error code 0xFC If you have an Office subscription you already have the latest version of Office or the most up-to-date channel your Office administrator has set.
For more information see:. How do I upgrade Office? How do I get the newest features in Office ? It's possible to switch between Office Home, Personal, or University, or to switch from an Office home plan to a business plan.
For more information on how to do this, see :. Switch to a different Office for home subscription. Upgrade Office for home to a business subscription. Keeping Office up-to-date ensures that you have the latest security updates and fixes. For information about installing updates, see Install Office updates. Microsoft has more than one kind of Office service and each service has its own sign-in page. Where you sign in from your web browser depends on which service you're using.
See Sign in to Office or Office In most cases, if you have an Office product listed under Office for home you need a Microsoft account to sign in to install Office or manage your Office subscription.
If you don't remember what Microsoft account you associated Office with, see I can't remember the Microsoft account I use with Office. See How to share your Office Home subscription with up to four people. If you want to cancel your subscription, see Cancel or turn off recurring billing for a Microsoft subscription. For trial subscriptions, see Cancel your free trial of Office Home. If you have an Office plan, to keep it active, you have to sign in at least once every 30 days.
If your subscription hasn't expired, Office will reactivate the subscription the next time you log in. Activate Office. Unlicensed Product and activation errors in Office. A subscription notice appears when I open an Office application. Error when installing Office for two different countries.
See Help with your Office product key. You can activate Office on up to five computers. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. Deactivation doesn't remove Office from the computer, but you can't use Office on that computer until you activate it. See Deactivate an Office install.
For download and installation issues on a Mac, see What to try if you can't install Office for Mac. When you install Office for Mac, the app icons aren't automatically added to the dock. To add to the dock, drag the app icon from the Launchpad or the Applications folder. See Add the Office for Mac app icon to the dock.
Uninstall Office for Mac. To troubleshoot Mac activation issues, see the "Activation" tab on What to try if you can't install or activate Office for Mac. Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. To install or check for updates on your Mac, see Check for Office for Mac updates automatically. To check what the latest update is, see Update history for Office for Mac.
The Office apps for Android, iOS iPhone or iPad , or Windows mobile devices are available to download from the app store for your device.
For details on how to download Office apps and set them up, select your device from below:. Set up Office apps and email on Android. Set up Office apps and email on iOS devices. For help with troubleshooting email setup on your phone or tablet, see Troubleshoot email setup on mobile.
In most cases you can do basic editing on most of these devices, however if you have a qualifying Office subscription, you get access to the apps' extra features. If you discover you can't make edits to certain documents, see What you can do in the Office apps on an Android, iOS, or Windows mobile device with an Office subscription.
If you can't find the Office applications after installing Office, or you're not sure your install worked, see Can't find Office applications in Windows 10, Windows 8, or Windows 7? Older versions of add-ins might cause this type of problem. To resolve, first make sure you installed the latest Office update. If the application still isn't working, try the options in, Why do I get a "stopped working" message when I start my Office application?
See What version of Office am I using? For steps to install or reinstall Office , see Install Office For Office , see Install Office If you're still having trouble installing Office, see Contact Office Support.
We value your feedback. Please let us know if you found any of these solutions helpful by leaving us a comment below. If it didn't, tell us more about your issue, including any error messages your received and where you were in the install process when you received it. We'll use that information to help investigate your issue further. Tip: To help with issues you might encounter when installing Office, download and run the Microsoft Support and Recovery Assistant tool.
Upgrade Office How do I install Office updates? I can't sign in I forgot my password. Troubleshoot activation failures Deactivate an install. Where do I install Office for Mac? Set up email on an Android Set up email on an iPhone or iPad Set up email on a Windows Phone or tablet Troubleshoot email setup on a mobile device Can't edit documents using Office apps on mobile.
Can't find Office applications Switched Office plans and now can't use Office Office "stopped working" message appears Don't know what product or license I have. If you're looking for the steps to download and install the latest version of Office, see Install Office on your PC or Mac. After February 28, you won't be able to install Office as part of your subscription. See Office will no longer be available for installation with an Office subscription for more details including what the Office admin in your organization can do if you must reinstall Office After February 28, you won't be able to install Project or Visio as part of your subscription.
See Office will no longer be available for installation with an Office subscription for more details including what the Office admin in your organization can do if you must reinstall the versions of Project or Visio.
When you install Office , all the applications that came with your particular Office product is installed at the same time. If you previously installed the bit version of Office on your PC, but decide you now want the bit version, you'll have to uninstall bit and then reinstall the bit version of Office. To uninstall the bit version use this easy fix to uninstall Office. If you can't find Access on your computer even though its included with your Office subscription, try the following in the order listed.
Note: Access can only be installed on computers running Windows 7 or later. You can't install Access on a Mac. When the update is complete, click Start and look for Access in your list of apps. If you need to install the bit version, select the PC step-by-step tab and expand the section, "Install or reinstall an Office for business product. If you have problems installing Office, you may need to uninstall it first and then reinstall it.
See the section above, For problems while installing Office. Note: If you're unable to sign in with your work or school account, you may be signing in to the wrong Office service, see Where to sign in to Office If you don't see The latest desktop version of Office in the list or Project or Visio if your organization has a plan that includes those applications your admin probably hasn't assigned an Office license to you.
If you're an admin, see Assign licenses to users in Office for business. For more information, see What Office business product or license do I have? Not all Office subscription plans come with the fully installed Office applications. See the bottom of the Office for business column for a list of plans that don't include the Office desktop client.
